Privacy Policy

Last updated: 27 August 2025

This Privacy Policy explains how Kazaan (trading name of LURN LTD, formerly Kazaan Services Limited) ("we", "us", "our") collects, uses, and protects personal data. We act as a Controller for business enquiries and client relationship data. Our registered details are: Company No. 05165970, Registered office: 2nd Floor, Holt Court, 16 Warwick Row, Coventry, England, CV1 1EJ.

1. What data we collect

• Identity and contact data (name, email, phone, company, role).
• Business correspondence and meeting notes.
• Technical data from our website (IP address, device, approximate location, pages viewed, referrer) via server logs and minimal analytics/cookies (if enabled).
• Contract, billing and payment records for clients and suppliers.

2. How we use your data (lawful bases)

• To respond to enquiries and provide proposals (legitimate interests / pre‑contract).
• To deliver services, manage projects, and communicate (contract).
• To invoice and keep records for tax and accounting (legal obligation/legitimate interests).
• To maintain and improve our website and security (legitimate interests).

3. Sharing

We only share personal data with trusted processors where necessary (e.g., email, cloud hosting, accounting). These processors act under written contracts and appropriate safeguards. We do not sell your personal data.

4. International transfers

Where data leaves the UK/EEA, we use appropriate safeguards such as the UK International Data Transfer Agreement (IDTA) or EU Standard Contractual Clauses (as applicable).

5. Retention

Enquiry emails are typically retained for up to 24 months. Client and financial records are kept for at least 6 years (or longer if required by law) from the end of the contract.

6. Your rights

You have rights under UK GDPR, including access, rectification, erasure, restriction, portability, and objection. To exercise these rights, contact us using the details below.

7. Cookies & analytics

Our site aims to run with minimal cookies. If we enable analytics, we will use privacy‑respecting settings and provide a cookie notice with choices. You can manage cookies via your browser settings.

8. Security

We apply appropriate technical and organisational measures, including access controls, encryption in transit, and secure configuration. No method of transmission or storage is 100% secure.

9. Contact

For privacy enquiries or to exercise your rights, contact: hello@kazaan.co.uk. If you are not satisfied, you can complain to the UK Information Commissioner’s Office (ico.org.uk).

10. Changes to this notice

We may update this Policy from time to time. We will revise the “Last updated” date above and, where appropriate, notify you by email or a notice on this site.

Kazaan is a trading name of LURN LTD (formerly Kazaan Services Limited). Company No. 05165970. Registered office: 2nd Floor, Holt Court, 16 Warwick Row, Coventry, England, CV1 1EJ.