Terms of Service

Last updated: 27 August 2025

These Terms of Service ("Terms") apply to consulting and software development services provided by Kazaan, a trading name of LURN LTD (formerly Kazaan Services Limited) ("we", "us"). By engaging us, you agree to these Terms unless a separate signed contract states otherwise.

1. Services

We provide professional services such as architecture, software development, delivery, and advisory for financial services organisations. Deliverables and scope will be defined in writing (statement of work, work order, or email confirmation).

2. Engagement model & fees

• Engagements may be time & materials (day‑rate, typically Outside IR35), fixed‑price, or retainer.
• Day rates and estimates exclude VAT and expenses unless stated otherwise.
• Invoices are payable within 14 days of issue. We may pause work for overdue invoices.

3. Client responsibilities

You will provide timely access to information, systems, stakeholders, and approvals necessary for delivery. You are responsible for your own environments, credentials, and data backups unless explicitly agreed otherwise.

4. Intellectual property

Unless agreed otherwise in writing, upon full payment you receive a worldwide, perpetual licence to use the deliverables internally. Pre‑existing IP and generic know‑how, templates, and tools remain our property. We may re‑use non‑confidential, generic components.

5. Confidentiality

Both parties will keep confidential information secret and use it only for the engagement. This does not apply to information that is public, independently developed, or rightfully obtained from third parties.

6. Data protection

Each party will comply with applicable data protection laws (including UK GDPR). Where we process personal data on your behalf, a separate data processing agreement (DPA) will apply.

7. Warranties & disclaimers

We will exercise reasonable skill and care consistent with good industry practice. Except as expressly stated, services are provided "as is" without other warranties.

8. Liability

To the extent permitted by law, neither party is liable for: (a) indirect, consequential or special losses; (b) loss of profits, revenue, or data. Our aggregate liability arising from an engagement is limited to the total fees paid in the 12 months preceding the claim.

9. Non‑solicitation

During the engagement and for 6 months after, neither party will solicit employment of the other’s staff directly involved in the engagement, without consent (reasonable recruitment advertising excluded).

10. Termination

Either party may terminate for material breach not remedied within 14 days of notice. We may terminate if invoices remain unpaid after 21 days past due. Upon termination, you will pay for work performed up to the termination date.

11. Publicity

We may reference you as a client in capability materials (name and logo) only with your prior written consent.

12. Governing law

These Terms are governed by the laws of England and Wales. Courts of England shall have exclusive jurisdiction.

13. Contact

Kazaan (LURN LTD). Company No. 05165970. Registered office: 2nd Floor, Holt Court, 16 Warwick Row, Coventry, England, CV1 1EJ. Email: hello@kazaan.co.uk.

If you have a separate master services agreement (MSA) or statement of work (SoW) with us, those terms take precedence over these Terms in case of conflict.